Job Title: Community Manager & Content/SEO Specialist

Location: Dundalk, County Louth, Ireland
Job Type: Full-Time
 
About Finotor:
Finotor is an innovative startup specializing in accounting and financial management solutions. Our mission is to simplify and automate financial processes for small and medium-sized enterprises (SMEs) through an all-in-one, AI-powered platform. We are looking for a talented Community Manager with a strong focus on SEO and content creation to join our dynamic team in Dundalk.
Key Responsibilities:
  1. Community Management:
    • Manage and grow Finotor’s presence across social media platforms (LinkedIn, Twitter, Facebook, Instagram, etc.).
    • Engage with our community daily by responding to inquiries, moderating comments, and building relationships with clients and prospects.
    • Develop and implement communication strategies and content campaigns to increase brand visibility and engagement.
  2. SEO (Search Engine Optimization):
    • Develop and execute SEO strategies to improve Finotor’s website visibility and search engine rankings.
    • Optimize existing content (blogs, service pages, landing pages) for search engines.
    • Conduct keyword research and monitor SEO performance using tools like Google Analytics, SEMrush, Ahrefs, etc.
  3. Content Creation:
    • Produce high-quality content (blog posts, newsletters, videos, infographics) that showcases Finotor’s expertise in financial management and resonates with our target audience.
    • Collaborate with the marketing team to create and maintain an editorial calendar aligned with business objectives.
    • Tailor content tone and style to different channels and audiences while maintaining brand consistency.
  4. Analysis and Reporting:
    • Analyze the performance of social media campaigns and SEO initiatives.
    • Provide regular reports with actionable insights and recommendations for optimization.
    • Stay updated on market trends and propose actions to enhance the overall digital strategy.
Qualifications:
  • Experience: Minimum 2 years of experience as a Community Manager, Content Manager, or similar role with a strong SEO component.
  • Technical Skills: Proficiency in social media management tools, SEO tools (Google Analytics, SEMrush, Ahrefs, etc.), and content creation platforms (CMS, video creation tools).
  • Writing Skills: Excellent writing and communication skills in both English and French.
  • Creativity: Ability to generate innovative ideas and adapt content to capture audience attention.
  • Autonomy and Organization: Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
  • Team Player: Strong interpersonal skills and ability to collaborate effectively with different teams (marketing, product, customer support).
Why Join Finotor?
  • Be part of a fast-growing startup with exciting challenges and opportunities.
  • Work in a stimulating environment where your ideas and creativity are valued.
  • Engage in a variety of projects with significant autonomy.
  • Opportunities for professional development within a passionate team.
How to Apply:
Please send your CV, cover letter, and examples of your work (articles, social media campaigns, SEO projects) to [email protected].
Join us at Finotor to help drive our mission to transform financial management for businesses!
 

Job Title: Customer Success Agent

Location: Dundalk, County Louth, Ireland
Job Type: Full-Time

The role requires someone highly driven and motivated, commercially focused and looking for a new challenge.Responsabilities:
As a Customer Success Agent, you will play a pivotal role in supporting our customer service and accounts team and ensuring the smooth operation of our onboarding and support processes.Your primary responsibilities will include:
·     Act as the main point of contact for clients, fostering strong, long-term relationships,
·     Respond promptly to customer inquiries via phone, email, and chat, demonstrating empathy and professionalism while providing timely updates,
·     Process customer orders and provide accurate information and assistance to customers regarding products, services, orders, and account inquiries,
·     Present our Finotor solution to our clients and carry out onboarding process,
·     Generating, emailing invoices to customers,
·     Calling / Reminding Customers for payments,
·     Ad hoc projects and tasks requested by management.
Skills:

  • Self-starter with a strong degree of self-sufficiency
  • Ability to work well within a team environment demonstrating flexibility, adaptability and positivity as required to meet team objectives
  • Good technical accounting base, with an ability to deal with varied tasks simultaneously
  • Must be fluent in English
  • Excellent communication skills – both written and verbal
  • Excellent administrative skills
  • Excellent time management skills
  • Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
  • Technical knowledge (professional to advance knowledge of Microsoft office pack)
  • Previous experience in a sales administration or customer service role is highly desirable.
  • Adaptability as the role can change and evolve very quickly without notice.
  • A positive attitude and willingness to contribute to the success of the team