Job Title: Community Manager & Content/SEO Specialist
Location: Dundalk, County Louth, Ireland
Job Type: Full-Time
About Finotor:
Finotor is an innovative startup specializing in accounting and financial management solutions. Our mission is to simplify and automate financial processes for small and medium-sized enterprises (SMEs) through an all-in-one, AI-powered platform. We are looking for a talented Community Manager with a strong focus on SEO and content creation to join our dynamic team in Dundalk.
Key Responsibilities:
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Community Management:
- Manage and grow Finotor’s presence across social media platforms (LinkedIn, Twitter, Facebook, Instagram, etc.).
- Engage with our community daily by responding to inquiries, moderating comments, and building relationships with clients and prospects.
- Develop and implement communication strategies and content campaigns to increase brand visibility and engagement.
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SEO (Search Engine Optimization):
- Develop and execute SEO strategies to improve Finotor’s website visibility and search engine rankings.
- Optimize existing content (blogs, service pages, landing pages) for search engines.
- Conduct keyword research and monitor SEO performance using tools like Google Analytics, SEMrush, Ahrefs, etc.
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Content Creation:
- Produce high-quality content (blog posts, newsletters, videos, infographics) that showcases Finotor’s expertise in financial management and resonates with our target audience.
- Collaborate with the marketing team to create and maintain an editorial calendar aligned with business objectives.
- Tailor content tone and style to different channels and audiences while maintaining brand consistency.
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Analysis and Reporting:
- Analyze the performance of social media campaigns and SEO initiatives.
- Provide regular reports with actionable insights and recommendations for optimization.
- Stay updated on market trends and propose actions to enhance the overall digital strategy.
Qualifications:
- Experience: Minimum 2 years of experience as a Community Manager, Content Manager, or similar role with a strong SEO component.
- Technical Skills: Proficiency in social media management tools, SEO tools (Google Analytics, SEMrush, Ahrefs, etc.), and content creation platforms (CMS, video creation tools).
- Writing Skills: Excellent writing and communication skills in both English and French.
- Creativity: Ability to generate innovative ideas and adapt content to capture audience attention.
- Autonomy and Organization: Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
- Team Player: Strong interpersonal skills and ability to collaborate effectively with different teams (marketing, product, customer support).
Why Join Finotor?
- Be part of a fast-growing startup with exciting challenges and opportunities.
- Work in a stimulating environment where your ideas and creativity are valued.
- Engage in a variety of projects with significant autonomy.
- Opportunities for professional development within a passionate team.
How to Apply:
Please send your CV, cover letter, and examples of your work (articles, social media campaigns, SEO projects) to [email protected].
Join us at Finotor to help drive our mission to transform financial management for businesses!
Job Title: Customer Success Agent
Location: Dundalk, County Louth, Ireland
Job Type: Full-Time
The role requires someone highly driven and motivated, commercially focused and looking for a new challenge.Responsabilities:
As a Customer Success Agent, you will play a pivotal role in supporting our customer service and accounts team and ensuring the smooth operation of our onboarding and support processes.Your primary responsibilities will include:
· Act as the main point of contact for clients, fostering strong, long-term relationships,
· Respond promptly to customer inquiries via phone, email, and chat, demonstrating empathy and professionalism while providing timely updates,
· Process customer orders and provide accurate information and assistance to customers regarding products, services, orders, and account inquiries,
· Present our Finotor solution to our clients and carry out onboarding process,
· Generating, emailing invoices to customers,
· Calling / Reminding Customers for payments,
· Ad hoc projects and tasks requested by management.
Skills:
- Self-starter with a strong degree of self-sufficiency
- Ability to work well within a team environment demonstrating flexibility, adaptability and positivity as required to meet team objectives
- Good technical accounting base, with an ability to deal with varied tasks simultaneously
- Must be fluent in English
- Excellent communication skills – both written and verbal
- Excellent administrative skills
- Excellent time management skills
- Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
- Technical knowledge (professional to advance knowledge of Microsoft office pack)
- Previous experience in a sales administration or customer service role is highly desirable.
- Adaptability as the role can change and evolve very quickly without notice.
- A positive attitude and willingness to contribute to the success of the team